Request your data directly from Instagram for faster reporting speeds and more consistent updates!
Request your owned data from Instagram and upload it onto our platform- from there we'll enrich it, giving you the same sorting and filtering capabilities as before. The end result? A report that's generated up to 10x faster than before, with just as much accuracy!
Here's How:
Step 1: From your browser or app, navigate to your "Settings" and select "Security" (or "Privacy and Security")
Step 2: Tap or scroll to click on Download Data and enter login details to open the request page
Step 3: Enter the email address where you want your data sent, then enter the account password and Request Download
Step 4: Wait 1-48hrs for Instagram to email your data to the address you selected in a .zip file (check your junk!)
Step 5: Follow the link in your email from Instagram (Note: You may need to re-enter your login details) and download Part 1 to access the "connections.json" file
Step 6: On the SocialRank platform, find your handle, click "Refresh", then "CLICK HERE" for the option to drag and drop the "connections.json" file
Have questions? Email us at support@trufan.io, or click "Need More Help" at the top of the page!