1. KNOWLEDGE HUB
  2. Upload Your Instagram Data

Upload Your Instagram Data

Request your data directly from Instagram for faster reporting speeds and more consistent updates!

 

 

Request your owned data from Instagram and upload it onto our platform- from there we'll enrich it, giving you the same sorting and filtering capabilities as before. The end result? A report that's generated up to 10x faster than before, with just as much accuracy!

Here's How:

Step 1: From your browser or app, navigate to your "Settings" and select "Security" (or "Privacy and Security")

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Step 2: Tap or scroll to click on Download Data and enter login details to open the request page

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Step 3: Enter the email address where you want your data sent, then enter the account password and Request Download

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Step 4: Wait 1-48hrs for Instagram to email your data to the address you selected in a .zip file (check your junk!)

 

Step 5: Follow the link in your email from Instagram (Note: You may need to re-enter your login details) and download Part 1 to access the "connections.json" file

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Step 6: On the SocialRank platform, find your handle, click "Refresh", then "CLICK HERE" for the option to drag and drop the "connections.json" file

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Have questions? Email us at support@trufan.io, or click "Need More Help" at the top of the page!