1. KNOWLEDGE HUB
  2. Upload Your Instagram Data

Upload Your Instagram Data

Request your data directly from Instagram for faster reporting speeds and more consistent updates!

Note: You must upload all the following files to generate your report.

  • followers.json (or connections.json)
  • personal_information.json

*To obtain your json files you must request your IG data from your desktop browser*

 

Request your owned data from Instagram and upload it onto our platform- from there we'll enrich it, giving you the same sorting and filtering capabilities as before. The end result? A report that's generated up to 10x faster than before, with just as much accuracy!

Here's How:

Step 1: From your desktop browser, navigate to your "Settings" and select "Privacy and Security"

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Step 2: Scroll to click on Data Download and enter login details to open the request page

                                                                                        

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Step 3: Enter the email address where you want your data sent, then enter the account password and Request Download

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Step 4: Wait 1-48hrs for Instagram to email your data to the address you selected in a .zip file (check your junk!)

Step 5: Follow the link in your email to download the .zip 

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Note: Open the zip folder and locate the following files.

followers.json (or) connections.json

profile_changes.json (or) personal_information.json

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Step 6: On the SocialRank platform, find your handle, click "Refresh", then "upload your new data here" for the option to drag and drop the "connections" or "followers" file

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Have questions? Email us at support@trufan.io, or click "Need More Help" at the top of the page!